Connecting backer status to website account — Tech Support

edited #1 · 1w

Hi

Just wondering how to connect my backer status to my website account?

Cheers

Answered

AyJayAreDii wrote:
That's a Job for Claire. It will be a manual thing. If you have the same username and email you backed with then I am sure she can do it fairly quickly otherwise you will need to let her know.

Claire Govier wrote:
Magicknuts wrote:
Would the best way to contact Claire be via the e-mail in the Contact > General Enquires in the website footer?
To add - I'll see messages in here just as often as I do anywhere else but if anyone ever wants to email, please use claire.govier@fleetyard.co.uk

edited #2 · 1w

Same here

#3 · 1w

That's a Job for Claire. It will be a manual thing. If you have the same username and email you backed with then I am sure she can do it fairly quickly otherwise you will need to let her know.

#4 · 1w

Cheers AyJay, good to know. I realised after making my account that my username differs and it might be an issue - doh!

Sorry Claire for giving you more work to do.
Would the best way to contact Claire be via the e-mail in the Contact > General Enquires in the website footer?

#5 · 1w

Since there is already a whole flood of activity (/s) on this freshly built and really pretty forum, I'll hope she sees this before I poke her on discord.
It's not that urgent for me anyways.

Thanks for the Info, AyJay!

#6 · 1w

All good, all done :)

#7 · 1w

Claire Govier wrote:
All good, all done :)

Thank you! :-)

edited #8 · 1w

Magicknuts wrote:
Cheers AyJay, good to know. I realised after making my account that my username differs and it might be an issue - doh!
Sorry Claire for giving you more work to do.
Would the best way to contact Claire be via the e-mail in the Contact > General Enquires in the website footer?

To add - I'll see messages in here just as often as I do anywhere else but if anyone ever wants to email, please use claire.govier@fleetyard.co.uk

#9 · 1w

Claire Govier wrote:
All good, all done :)

Thank you very much!

#10 · 4d

Posting for the benefit of others because by posting it removes the value of having the answer for myself, but should people ask for Claire to connect them, or is that something she just does occasionally to new accounts without being asked?

#11 · 4d

Troldann wrote:
Posting for the benefit of others because by posting it removes the value of having the answer for myself, but should people ask for Claire to connect them, or is that something she just does occasionally to new accounts without being asked?

For new backers we'll encourage them to create a website account so that Claire can grant them their rank etc on the back end. Although just to be clear, while having an account is optimal for rewards and functionality, it's not required to play the game.

For existing backers, Claire just needs to be poked (on here, via email, or on Discord) so that she can tie web accounts to ko-fi/kickstarter accounts etc.

In the future you'll be able to back the game directly from the website without using a third party site, and from that point everything will be automated.

#12 · 4d

Every couple of days, I go through the list and add everyone that I know/can find. A few people sign up with a different email and/or a different name. So they won't get their rewards unless they poke me. Putting that here would be great :)

I've pinned this chat so people can see it, and then hopefully add their name too :)